Privacy Policy

1. Data Controller

For the purposes of the Data Protection Act, 2012 (Act 843), the Data Controller is:

2. The Data We Collect

We collect and process the following categories of personal data:

2.1. Information You Provide Voluntarily:

• •Account Data: Full name, email address, phone number, and physical address.
• •Profile Data: Profile photographs, occupation, and identification documents where verification is required.
• •Property Listing Data: Property addresses, photographs, descriptions, asking prices, and documentation related to title and ownership.
• •Communication Data: Messages, inquiries, and correspondence with other users or with GeoZora.
• •Financial Data: Payment card details, bank account information, and Mobile Money account details (processed by our third-party payment processors).

2.2. Information Collected Automatically:

• •Device Data: IP address, device type, operating system, and browser type.
• •Usage Data: Pages viewed, search queries, listing interactions, time spent on the Platform, clickstream data, and location data.
• •Cookies and Similar Technologies: As described in our Cookie Policy (Section 10).

3. Lawful Basis for Processing

We process your personal data based on the following lawful grounds as defined by Act 843:

• •Consent: Where you have given explicit consent for specific processing purposes.
• •Contractual Necessity: Processing necessary for the performance of our contract with you.
• •Legitimate Interests: Processing necessary for our legitimate business interests, provided your rights and freedoms are not overridden.
• •Legal Obligation: Processing required to comply with applicable laws and regulations.

4. Purposes of Processing

We process your personal data for the following purposes:

• •To create, maintain, and manage user accounts
• •To facilitate property searches and connect Property Seekers with Listing Agents
• •To display property listings and related content
• •To communicate with users regarding inquiries, transactions, and customer support
• •To process payments and subscriptions
• •To improve, personalize, and develop the Platform
• •To detect, prevent, and investigate fraudulent listings and activities
• •To comply with legal obligations, including disclosure to law enforcement and the Lands Commission
• •To send marketing communications, where consent has been provided

5. Data Retention

• •We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
• •Account data is retained for the duration of your account's active status and for a period of six (6) years thereafter to comply with legal obligations and resolve disputes.
• •Property listing data is retained for the duration the listing is active and archived for a period of three (3) years thereafter.
• •After the retention period, personal data will be securely deleted or anonymized.

6. Data Sharing and Disclosure

We may share your personal data with:

• •Other Users: Your name, contact information, and listing details are shared between Property Seekers and Listing Agents to facilitate transactions.
• •Service Providers: Third-party vendors who provide IT infrastructure, payment processing, cloud storage, and analytics services, all under strict data processing agreements.
• •Legal and Regulatory Authorities: Where required by law, including the Ghana Police Service, Economic and Organised Crime Office (EOCO), Lands Commission, and courts of competent jurisdiction.
• •Business Transfers: In connection with any merger, sale of company assets, or acquisition, subject to confidentiality obligations.

7. Your Rights

Under the Data Protection Act, 2012 (Act 843), you have the following rights:

To exercise these rights, contact us at support@geozora.com.

8. Contact Information

For any questions, concerns, or to exercise your data subject rights, please contact:

You have the right to lodge a complaint with the Data Protection Commission: